Systems We Are Trained In

At K-Tech, our team is deeply experienced in the use of leading government and enterprise systems that are critical to efficient service delivery, asset management, and operational transparency. Our proficiency in these platforms allows us to integrate seamlessly into client environments, minimize learning curves, and provide immediate value through informed decision-making and optimized workflows.

Our system expertise includes:

  • ServiceNow
    K-Tech professionals are highly skilled in the ServiceNow platform, utilizing its capabilities for IT service management (ITSM), asset tracking, incident response, and workflow automation. We streamline processes, improve service delivery, and support digital transformation by configuring and managing ServiceNow to meet the specific needs of federal agencies and defense organizations.

  • Remedy (BMC Remedy ITSM)
    Our team leverages BMC Remedy to support complex IT operations, service request management, and change control. With deep experience in both configuring and operating within Remedy environments, we ensure that our clients benefit from streamlined ticketing, accountability, and real-time reporting—enhancing productivity and transparency across IT service functions.

  • JIRA (by Atlassian)
    We utilize JIRA to manage agile project lifecycles, track issues, and collaborate across development and operations teams. Whether managing sprints, backlog grooming, or change requests, our team uses JIRA to foster visibility and communication—ensuring that goals are met on time and with alignment across stakeholders.

  • Defense Property Accountability System (DPAS)
    Our team is extensively trained and experienced in the Defense Property Accountability System (DPAS), which is used to maintain full compliance with Department of Defense regulations for tracking, managing, and auditing government property. We support the complete lifecycle of property management—including receipt, issue, transfer, inventory, and disposal—ensuring accurate and audit-ready records that support mission readiness and fiscal responsibility.

By mastering these systems, K-Tech empowers agencies to operate with efficiency, accountability, and strategic foresight. Our hands-on experience with these tools allows us to drive better outcomes, reduce risks, and align operations with mission-critical goals from day one.